Hospitality Insiders Club Estonia

One new exciting training format is Hospitality Insiders Club Estonia, which brings together managers and experts from hospitality field all over from Estonia by using project funds provided by the From Borders to Shared Space BOSS programme launched by the Finnish Ministry of Education and implemented by Haaga-Helia UAS.

Insiders gather 4 times a year for one day meetings in different locations. Every meeting has it’s specific hospitality related topic ¬ supported by case study and coached by experts from Haaga¬-Helia UAS (top lecturers and practitioners in the field).

Insiders share their experience and learn from each others practice. Insiders find out how the relevant issues have been solved in Finland and which models could be implemented to the Estonian hospitality operations. Last but not least ¬ creating a professional network brings a long term value that helps to build up the success of your company and personal career.

As a Insider of the Club:

  • You can participate in educational seminars organized 4 times a year (6 hours)
  • You will have access and are invited to discuss the latest news in hotel and restaurant business
  • You will be introduced to the latest trends and operational concepts in the business
  • You will peek behind the scenes of the best companies
  • You will get new ideas to develop your own organization
  • You can network with Estonian and Finnish hospitality experts
  • You are part of the Hospitality Insiders Club community benefits

Program 2017

Date Venue Subject Expert Case-study
15.11.2017 Tallin Airport

Travel Market Trends

Register: HERE

Aija Juvonen Tallinn Airport
13.09.2017 Padise Manor

Luxury Market trends

See the PRESENTATION
 

Vesa Heikkinen Padise Manor
25.04.2017 Viking XPRS

Leadinig People from Strategy to Operations

See the PRESENTATION
Read the FEEDBACK 

Mr Kalle Ruuskanen Viking Line
15.02.2017 Restaurant Scheeli

 

Internal Communication in Hospitality

See the PRESENTATION
Read the FEEDBACK 

Mr Wallace Raynolds Restaurant Scheeli

 

Program 2016

Date Venue Subject Expert Case-study

16.02.2016

Tallinn Zoo

Service Design 
in Developing
Service Concepts

  • Holistic approach and emphatic mindset
  • From insight to prototyping with the customers
  • Examples and case-study Tallinn Zoo

    See the PRESENTATION
    Read the FEEDBACK 

Dr. Teemu Moilanen

Tallinn Zoo

19.04.2016

MS Finlandia
Eckerö Line

Change Management in Operations

  • From Strategy to operations
  • Change management
  • Examples and case-studies

    See the PRESENTATION
    Read the FEEDBACK 

Mr Pekka Lampi

Eckerö Line 

15.09.2016

Kalev Spa 
Hotel in Tallinn

Sales Management in Hospitality

See the PRESENTATION
Read the FEEDBACK 

Mr Timo Moilanen Kalev Spa Hotel 
in Tallinn
16.11.2016

Hilton Park Casino
at
Hilton Tallinn Park 

Trends and Innovations in
Digital Marketing

See the PRESENTATION
Read the FEEDBACK 

Ms Johanna
Heinonen

Olympic Entertainment Group
 

 

Program 2015

Date Venue Subject Expert Case-study

23.09.2015

Hotell Palace

How to Motivate the Personnel
to Do Their Best

  • Performance management
  • What motivates us?
  • Feedback and positive reinforcement

    See the PRESENTATION
    Read the FEEDBACK 

Ms. Meri Vehkaperä

Hotel Palace and TallinnHotels

25.11.2015

Restaurant  NEH

Innovations and Trends in  Hospitality Business

  • How wearable tech and other technological innovations impact hospitality business?
  • How to hear and analyze big data?
  • Examples and ideas from Finland and abroad

    See the PRESENTATION
    Read the FEEDBACK 

Dr. Pasi Tuominen

Pädaste and NEH

 

Fee and enrolment

  • Seminars 4 times a year

  • Membership 400 EUR per year

  • The membership can start any time of the year and it lasts for a year from the first meeting

  • In case of hindrance participation can be transferred to a colleague

  • Price of a single seminar for a non­member is 150 EUR + VAT

  • Seminars are held in English and include lunch and coffee breaks.

Ensure your place in Insiders Club and enroll here 

Download the brochure here 

 

 

Contact us

For more information, please contact

Mr. Sven Lööndre (in Estonia): +372 50 58629, sven.loondre@haaga-helia.fi

Ms. Taru Munukka (in Finland): +358 40 4887085, taru.munukka@haaga-helia.fi

Events


Partners